Our meals are freshly prepared upon your order and immediately preserved using blast freeze technology to ensure peak freshness and nutritional integrity. These meals can be stored in your freezer for up to 3 months, although we strongly recommend consuming them within 1 month to enjoy their best quality, as we do not use any preservatives. If stored in the fridge, please consume them within 2-3 days.

Once thawed, the meals should not be refrozen. We advise consuming thawed meals within 24 hours if kept in the fridge. You will find the ‘Best Consumed By’ date on each container to help ensure freshness.

Please heat the meals and consume them as soon as possible. Always taste-test before serving to your little ones, ensuring the temperature is safe and the food is fresh for their enjoyment. If the meals have been left at room temperature for more than 2 hours, we recommend discarding them for safety.

You have the flexibility to choose your preferred delivery date and timeslot during the checkout process. Our delivery timeslots are (a) Thursday from 5-9 PM and (b) Sunday from 10 AM- 2 PM weekly (unless stated otherwise). If you wish to receive your meals the following week, please ensure your order is placed before the cutoff time of Saturday at 23:59.

We will confirm your delivery date and timeslot via email or WhatsApp at least 2 days prior to delivery, providing ample time for you to make necessary arrangements. Please be aware that to maintain the freshness and safety of your meals, which are delivered frozen, someone should be available to receive them. If you are not able to be at home during the delivery, please specify a secure location where the insulated bag can be safely left. Meals should be stored in the fridge or freezer immediately upon delivery and should not be left at room temperature for more than 30-60 minutes.

Your meals will arrive fresh in an insulated bag with some ice packs. When your meals arrive, they should be in frozen form. Please place them in the fridge/freezer as soon as possible after delivery. Your meals can be kept in the fridge for up to 48 hours and up to 3 months in the freezer (below -18C).

Please ensure that there is someone home to receive the delivery as all our meals are delivered frozen and must be kept in the freezer as soon as it reaches you. If there is no one around, please ensure that there is a place for us to leave the insulated bag. The baby food needs to be kept in the fridge/freezer straight after being left outside in the room temperature for a maximum of 30-60 minutes to ensure freshness.

Please refer to our Serving Instructions for more detailed information.

Yes, we are fully licensed by the Singapore Food Agency (SFA). Our license number is CE21Q43P000. This certification ensures that we adhere to stringent food safety and hygiene standards set by the SFA to provide safe and high-quality food products. We are committed to maintaining the highest standards of cleanliness and food safety in all our production processes.